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Terms and Conditions

PREFACE

Energy Exploration Automotive Tech, herein mentioned as, EX Automotive, a company incorporated under the laws of India is an online portal for the sale of multi-brand "Electric bicycles" and related accessories.

EX Automotive shall provide you (“User”) electric bicycles of various brands, related products/accessories & information. These products/services may be availed by the User in India at any time.

This Master User Agreement (“Agreement”) is applicable to all the electric bicycles/products sold through  

www.ex-automotive.com. In addition to this Agreement, the User shall be required to read and accept the relevant terms and conditions of any service (“TOS”) for each such Service, which may be updated or modified by EX Automotive from time to time. Such TOS shall be deemed to be a part of this Agreement and in the event of a conflict between such TOS and this Agreement, the terms of this Agreement shall prevail.

All the terms, conditions, and notices contained in this Agreement and the TOS, as may be posted on the Website from time to time shall be applicable for all the electric bicycles and products sold through EX Automotive. For the removal of doubts, it is clarified that the purchase of an electric bicycle/product by the User constitutes an acknowledgment and acceptance by the User of this Agreement and the TOS. If the User does not agree with any part of such terms, conditions, and notices, the User must not make any purchase through ex-automotive.com

EX Automotive at its sole discretion reserves the right not to accept any order placed by the User through the website without assigning any reason thereof. Any contract to provide any service by EX Automotive is not complete until full money towards the electric bicycle/product is received from the User and accepted/acknowledged by EX Automotive.

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HEADINGS

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent, or intent of this Agreement, the TOS, or the right to use the website by the User contained herein or any other section or pages of the website or any Linked Sites in any manner whatsoeveR.

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MODIFICATION OF TERMS

EX Automotive Tech reserves the right to change the terms, conditions, and notices under which the electric bicycles/products are offered through the website, including but not limited to the price of the products offered through its website, which shall be intimated to EX Automotive Tech by the respective manufacturer/brand from time to time. The user shall be responsible for regularly reviewing these terms and conditions.

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LIMITED USER

The User agrees and undertakes not to sell, trade or resell or exploit for any commercial purposes, any of the electric bicycles/products offered for sale through EX Automotive Tech. For the removal of doubt, it is clarified that the services offered herein are specifically meant for personal use only.

The User further agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the website. Limited reproduction and copying of the content of the Website are permitted provided that EX Automotive's name is stated as the source. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the Website are not permitted.

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USER'S OBLIGATIONS AND USER ACCOUNT

The User represents and confirms that the User is of legal age to enter into a binding contract and is not a person barred from availing the services under the laws of India or other applicable law.

To avail service through the website, the User has and must continue to maintain at his sole cost: (a) all the necessary equipment including a computer and modem, etc. to access the website/avail services; (b) own access to the World Wide Web. The User shall be responsible for accessing the services and that access may involve third-party fees including, airtime charges or internet service provider’s charges which are to be exclusively borne by the User.

The User also understands that the Services may include certain communications from EX Automotive as service announcements and administrative messages. The User understands and agrees that the services are provided on an "as is" basis and that EX Automotive does not assume any responsibility for deletions, miss-delivery, or failure to store any user communications or personalized settings.

The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's user id and password for any purpose whatsoever without proper authorization from such party. You are responsible for the security of your password and for all transactions undertaken using your password through our service. You confirm that you are the authorized holder of the credit/debit card or the original account holder used in the transactions you make using EX Automotive's website. EX Automotive will not be responsible for any financial loss, inconvenience, or mental agony resulting from the misuse of your ID/password/credit card number/account details number for using EX Automotive Services.

The User also agrees and undertakes to immediately notify EX Automotive of any unauthorized use of the User's password or user id and to ensure that the user logs off at the end of each session at the website. EX Automotive shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement.

The User also agrees to (a) provide true, accurate, and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the website; and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provides any information that is untrue, inaccurate, not current, or incomplete or EX Automotive has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, EX Automotive has the right to suspend or terminate the User's registration and refuse any and all current or future use of the Website and/or any Service.

Furthermore, the User grants EX Automotive the right to disclose to third parties Registration Data to the extent necessary for the purposes of carrying out the services.

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PROHIBITION AGAINST UNLAWFUL USE

As a condition of the use of the website, the User warrants that they will not use the website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by this Agreement and/or the TOS including both specific and implied. In addition, the website shall not be used in any manner, which could damage, disable, overburden or impair it or interfere with any other party's use and/or enjoyment of the website. The User shall refrain from obtaining or attempting to obtain any materials or information through any means not intentionally made available or provided for or through the website.

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VIOLATION

Without prejudice to the other remedies available to EX Automotive under this Agreement, the TOS or under applicable law, EX Automotive may limit the User's activity, or end the User's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if:

  • The user is in breach of this Agreement, the TOS, and/or the documents it incorporates by reference, or

  • EX Automotive is unable to verify or authenticate any information provided by the user, or

  • EX Automotive believes that the user's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the user, other users of the website, and/or EX Automotive

EX Automotive may at any time in its sole discretion reinstate suspended users. Once the user has been indefinitely suspended the user may not register or attempt to register with EX Automotive or use the website in any manner whatsoever until such time that the user is reinstated by EX Automotive. Notwithstanding the foregoing, if the User breaches this Agreement, the TOS, or the documents it incorporates by reference, EX Automotive reserves the right to recover any amounts due and owing by the User to EX Automotive and to take strict legal action as EX Automotive deems necessary.

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USERS’ RESPONSIBILITIES & LIABILITY

Users shall be responsible for their own actions in utilizing the website by the User, and EX Automotive shall not be liable for any such action.

User represents that User is of legal age to form a binding contract with EX Automotive and is not a person barred from receiving Services under the laws as applicable in India.

User confirms that EX Automotive shall not be responsible for any deficiency in payment of consideration payable.

The User hereby consents, expresses, and agrees that he has read and fully understands the terms and conditions under this Agreement of EX Automotive. The User further consents that the terms and contents of such Privacy Policy are acceptable to him. In general:

  • EX Automotive reserves the right at all times to disclose any information as is necessary to satisfy or comply with any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in EX Automotive's sole discretion.

  • When User registers with EX Automotive, EX Automotive or any of its Vendor/partners/affiliate/group companies may contact User from time to time to provide the offers/information of such services.

 

USE OF COMMUNICATION SERVICES

The website may contain services such as email, chat, bulletin board services, information related to various electric bicycles/products and related information, forums, communities, personal web pages, calendars, and/or other messages (hereinafter collectively referred to as "Communication Services"). The User agrees and undertakes to use the Communication Services only to post, send and receive messages and material that are proper/appropriate and related to the particular Communication Service. By way of example, and not as a limitation, the User agrees and undertakes that when using a Communication Service, the User WILL NOT:

  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others.

  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information

  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website or another's computer

  • Advertise or offer to sell or buy any products for any business purpose, unless such Communication Service specifically allows such messages

  • Conduct or forward surveys, contests, pyramid schemes, or chain letters

  • Download any file posted by another user of a Communication Service that the User know, or reasonably should know, cannot be legally distributed in such a manner

  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded

  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Communication Service

  • Violate any applicable laws or regulations for the time being in force in or outside India

  • Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein

EX Automotive will review materials posted through Communication Service and shall remove any materials at its sole discretion. EX Automotive reserves the right to terminate the User's access to any or all of the Communication Services at any time without notice for any reason whatsoever.

EX Automotive does not control or endorse the content, messages, or information found in any communication service and, therefore, EX Automotive specifically disclaims any liability or responsibility whatsoever with regard to the communication services and any actions resulting from the User's participation in any communication service.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction, and/or dissemination. The user is responsible for keeping himself/herself updated and adhering to such limitations if they download the materials.

When you register with www.ex-automotive.com OR www.ebykeshop.com, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.

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FEES PAYMENT

The User shall be liable to pay all applicable charges, fees, duties, taxes, levies, and assessments for the purchase of the electric bicycles/products from EX Automotive.

LINKS TO THIRD PARTY SITES

The website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of EX Automotive or the website and EX Automotive is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. EX Automotive is not responsible for any form of transmission, whatsoever, received by the User from any Linked Site. EX Automotive is providing these links to the User only as a convenience, and the inclusion of any link does not imply endorsement by EX Automotive or the website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof.

EX Automotive is not responsible for any errors, omissions, or representations on any Linked Site. EX Automotive does not endorse any advertiser on any Linked Site in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

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HOME TEST RIDE

The "Home Test Ride" is a convenient option that EX AUTOMOTIVE is providing to its customers for increased customer experience and for the benefit of customers to help make a decision by experiencing an e-bike live. This is a proactive service and a value add that we provide to our customers, however, this is not a right to a customer and it is only an added privilege to customers. EX AUTOMOTIVE reserves all rights to deny this service at its own discretion for any reason.

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The Home Test Ride is FREE if the customer purchases the electric bicycle/product with us. However, for any reason, if the customer does not opt to buy the product,  a nominal fee of Rs.199/- is applicable. This is only for us to enable providing this service to as many customers as possible. 

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INDEMNIFICATION AND LIMITATION OF LIABILITY

The User agrees to indemnify, defend and hold harmless EX Automotive from and against any and all losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by EX Automotive that arise out of, result from, or maybe payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this Agreement and/or the TOS.

In no event shall EX Automotive, its officers, directors, employees, partners, or vendors be liable to the User, or any third party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not EX Automotive has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with User’s purchase of the services herein.

EX Automotive shall not assume any liability for the non-availability of the electric bicycles/products/services where required or any action or inaction that might be taken by any third party/vendor of EX Automotive.

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DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY

EX Automotive has endeavored to ensure that all the information provided by it is correct, but EX Automotive neither warrants nor makes any representations regarding the quality, accuracy, or completeness of any data or information. EX Automotive makes no warranty, express or implied, concerning the website and/or its contents and disclaims all warranties of fitness for a particular purpose and warranties of merchantability in respect of products, including any liability, responsibility, or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any user or any other person, arising out of or from the use of any such information.

EX Automotive shall further not have responsibility or liability in relation to the validity of the legal rights related to third-party content. All third-party intellectual property rights as displayed on the website are owned by respective parties and EX Automotive does not claim any rights over the same. The mere displaying of information, the intellectual property related thereto by third parties, does not in any way imply, suggest, or constitute EX Automotive's sponsorship or approval of related third parties, or any affiliation between EX Automotive and third parties.

Although EX Automotive makes reasonable commercial efforts to ensure that the description and content on each page of the website are correct, it does not, however, take responsibility for changes that occurred due to human or data entry errors or for any loss or damages suffered by any user due to any information contained herein.

EX Automotive does not endorse any advertiser on its website in any manner. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

In no event shall EX Automotive be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from (a) the use or the inability to use the electric bicycle/product; (b) the cost of procurement of substitute goods and services or resulting from any goods, information or services purchased or obtained or messages received or transactions entered into thereon; (c) unauthorized access to or alteration of the user's transmissions or data; (d) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected in relation to the electric bicycles/products listed on EX Automotive's website.

Neither shall EX Automotive be responsible for the delay or inability to use/avail the website, or for any information, software, products, services, and related graphics obtained from EX Automotive, whether based on contract, tort, negligence, strict liability or otherwise. Further, EX Automotive shall not be held responsible for the non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the services that may occur due to technical reasons or for any reason beyond EX Automotive's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained from website/EX Automotive is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or any other loss that results from such material and/or data.

These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law.

The maximum liability on part of EX Automotive arising under any circumstances, in respect of any electric bicycle/product purchased, shall be limited up to a maximum of the refund of total amount received from the user/customer for such product less any cancellation, refund or others charges(transaction fees, cancellation fees, etc.) as may be applicable. In no case, EX Automotive shall be liable for any consequential loss, damage, or additional expense whatsoever.

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PROPRIETARY RIGHTS

EX Automotive may provide the User with content such as sound, photographs, graphics, video, or other material contained in advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws. The User may use this material only as expressly authorized by EX Automotive and shall not copy, transmit or create derivative works of such material without express authorization from EX Automotive.

The User acknowledges and agrees that they shall not upload, post, reproduce or distribute any content on or through the Website that is protected by copyright or other proprietary rights of a third party, without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed on or through the Website with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

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RELATIONSHIP

None of the provisions of this Agreement, terms and conditions, notices, or the right to use the website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and EX Automotive and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using the website, the User authorizes EX Automotive and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed EX Automotive and its agents as their agent for this purpose.

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INTERPRETATION OF NUMBER AND GENDERS

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". Unless the context otherwise requires, the terms "herein", "hereof", "hereto", "hereunder" and words of similar import refer to this Agreement as a whole.

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SEVERABILITY

If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

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TERMINATION OF AGREEMENT AND SERVICES

Either the User or EX Automotive may terminate this Agreement and a Service with or without cause at any time to be effective immediately.

The User agrees that EX Automotive may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the website. Causes for termination may include, but shall not be limited to, breach by the User of this Agreement or the TOS, requests by enforcement or government agencies, requests by the User, non-payment of fees owed by the User in connection with the Services as specified in the applicable TOS.

This Agreement may be terminated by either the User or EX Automotive through a written notice to the other. EX Automotive shall not be liable to the User or any third party for termination of any service. Should the User object to any terms and conditions of this Agreement, any TOS or become dissatisfied with the service in any way, the User's only recourse is to immediately: (a) discontinue use of the Website; and (b) notify EX Automotive of such discontinuance.

Upon termination of the service, the User's right to use the Website shall immediately cease. The User shall have no right and EX Automotive shall have no obligation thereafter to execute any of the User's uncompleted tasks or forward any unread or unsent messages to the User or any third party. Once the User's registration or the services are terminated, canceled, or suspended, any data that the User has stored on the website may not be retrieved later.

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TERMINATION/ACCESS RESTRICTION

EX Automotive reserves the right, in its sole discretion, to terminate the access of a user to the website and the related services or any portion thereof at any time, without notice.

 

NOTICES

All notices and communications (including those related to changes in the TOS, Service, termination of service, etc.,) shall be in writing, in English and shall deemed given if delivered personally or by commercial messenger or courier service, or mailed by registered or certified mail (return receipt requested) or sent via email/facsimile (with acknowledgment of complete transmission) to the following address:

  • If to EX Automotive, at care@ebykeshop.com or exautomotives@gmail.com and/or at the address posted on the Website

  • If to a registered User, at the communication and/or email address specified in the registration form. Notice shall be deemed to have been served 48 hours after it has been sent, dispatched, displayed, as the case may be, unless, where notice has been sent by email, it comes to the knowledge of the sending party, that the email address is invalid.

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SUSPENSION/TERMINATION

Without prejudice to the other remedies available to EX Automotive under this agreement, or under applicable law, EX Automotive may limit the User's activity, or end the User's listing, warn other Users of the User's actions, immediately temporarily/indefinitely suspend or terminate the User's registration, and/or refuse to provide the User with access to the Website if the User is in breach of this Agreement and/or the documents it incorporates by reference; EX Automotive is unable to verify or authenticate any information provided by the User; or EX Automotive believes that the User's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the User, other Users of the website and/or EX Automotive.

EX Automotive may at any time in its sole discretion reinstate suspended Users. Once the User has been suspended the User may not register or attempt to register with EX Automotive or use the website in any manner whatsoever until such time that the User is reinstated by EX Automotive.

Notwithstanding the foregoing, if the User breaches this Agreement or the documents it incorporates by reference, EX Automotive reserves the right to recover any amounts due and owing by the User to EX Automotive and to take strict legal action as EX Automotive deems necessary.

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GOVERNING LAW

These Terms & Conditions and the relationship between User and EX Automotive shall be governed in accordance with the laws of India without reference to conflict of laws principles.

EX Automotive specifically disclaims any liability with regard to any deficiency of service availed by the user and EX Automotive shall not assume any liability if the service availed by the user is not exactly as per specifications.

User agrees that all claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between User and EX Automotive shall be subject to the exclusive jurisdiction of the courts at BANGALORE (Karnataka) and User hereby accede to and accept the jurisdiction of such courts.

This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Bangalore, Karnataka.

 

DISCLAIMER

EX Automotive makes no representations or warranties whatsoever about, and shall not be liable for, the vendor or any such third parties, their services, including representations relating to non-infringement of third party intellectual property rights. Any transactions that users may have with such third parties are at the users' own risk. EX Automotive does not accept any responsibility for the same. EX Automotive also does not accept any responsibility for the services availed by the user.

EX Automotive specifically disclaims any liability with regard to any deficiency of service availed by the user and EX Automotive shall not assume any liability if the service availed by the user is not exactly as per specifications.

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ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD, AND AGREED UPON BY THE USER. PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE AVAILING OF ANY SERVICES ON THE WEBSITE. ANY SERVICE AVAILED BY THE USER THROUGH THIS WEBSITE SHALL SIGNIFY USERS’ ACCEPTANCE OF THE TERMS & CONDITIONS AND SHALL BE LEGALLY BOUND BY THE SAME.

IN ADDITION TO THE FOREGOING, THE USER SHALL ALSO BE BOUND BY ADDITIONAL TERMS OF OFFER FOR SERVICE ISSUED BY THE VENDOR AT THE MARKETPLACE. IF THERE IS ANY CONFLICT BETWEEN THE TERMS & CONDITIONS OF THE MARKETPLACE AND THE ADDITIONAL VENDOR TERMS, THE ADDITIONAL TERMS SHALL TAKE PRECEDENCE IN RELATION TO THAT SERVICE.

IF THE USER DOES NOT AGREE WITH THE TERMS OF THE OFFER FOR SERVICE, HE /SHE MAY NOT ACCESS THE WEBSITE.

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Terms and Conditions: Text
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